With R&D and production base in Shanghai as well as over 15 years of experience in international market for constant temperature laboratory equipment (thermal chamber), Senova is the international sales center to serve our global distributors with both reliable products complying with international standard and after-sales service.
1. Are you a factory or trading company ?
A : We are a factory with an international sales company specialized in support for global distributors. Please find our third-party factory audit (verfification) report shown above.
2 .Where is your company location ? How can we visit there ?
A :Our factory is in Shanghai, the most booming city in China , 20Km away from Shanghai Pudong International Airport. Welcome to visit us !
3.What certification do you have?
A : ISO 9001 and CE certificate.
• Technical support for any enquiry for troubleshooting
• Quick supply of spare parts ensured
• Service training provided if necessary
Warranty and support
• 14-month standard warranty
• Prompt technical support and fast supply of spare parts from stock
• Maintaining stock for fast delivery of the goods for regular orders
• Opportunities for exclusive distributorship
• Enquiry forwarding
• New model and product launch
• Website download service of updated product information on brochures, price, etc.
• Special price support for big project
• Exclusive tender authorization offered upon request
• Provision of promotion material like product images and minimum brochures